Real estate agents, like travel agents before them, are under seige. As the Freakonomics guys pointed out in their book, real estate agents take advantage of their control over information (buying and selling prices in a particular area) to encourage their clients to sell as quickly as possible.
However, check out Zillow.com, which is seeking to end this monopoly.
The age of the knowledge-hoarder is over. Agents of all kinds must focus on services and other value adds...
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