Friday, January 27, 2006

All the rest is commentary

This is not directly related to the GME, but it is one consequence of it. I'm constantly amazed by how B2B sales people and service providers routinely create situations that they would not stand for as consumers.

It's been said better by people far holier than us, but in the hypercompetitive GME business environment, the golden rule really applies.

And as ye would that men should do to you, do ye also to them likewise." Luke 6:31

"What is hateful to you, do not to your fellow man. This is the law: all the rest is commentary." Talmud, Shabbat 31a.

Ever give a presentation that you wouldn't want to sit through? Ever been unable to answer a customer question that you would have expected to have answered if you were the customer? Ever ask a customer to jump through hoops you wouldn't jump through?

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