2008 MPS Market Report -
"How hard can it be to define managed print services? Interestingly, the term has evolved over the years in the printing and imaging industry, and it means different things to different people. This is due mainly to the continued convergence of technology, particularly digital and analog technologies. In past years, the copier model was a ‘labor-intensive’ support model, copiers were not on the network, and the financial arrangements were managed on a cost per page arrangement. In those days, copier services were managed by the facilities departments and management of the fleet was mainly done as an overseeing of a contract."