Saturday, January 03, 2009

Amazon, Wal-Mart Know How to Keep Web Shoppers Happy

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"Wal-Mart’s Web site is “climbing fast”, the report says, noting that this year’s score represents a five-point jump from 2006. “Their value model clearly plays well in this economic environment, so a key challenge for them will be whether they can retain customer loyalty when the economy improves,” the ForeSee study says."

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